Enterprise Communications: 100% Uptime & Full Regulatory Compliance
How we enabled an enterprise to achieve complete FCC compliance, RMD certification, and 100% uptime SLA with dedicated account management.
Uptime Guarantee
Fully Compliant
Certified
Dedicated Support
The Challenge
Enterprise Communications, a large telecommunications service provider, needed to establish themselves as a primary carrier with full regulatory certification. They required FCC compliance, Registry of Manufacturing and Distribution (RMD) certification, and OCN (Operating Company Number) presence to offer comprehensive services.
The company faced complex regulatory requirements, needed enterprise-grade infrastructure with guaranteed uptime, and required dedicated support for mission-critical operations. Their previous infrastructure was fragmented across multiple providers with no unified management or SLA guarantees.
Our Solution
We provided a comprehensive regulatory compliance and infrastructure package including:
FCC Certification & Compliance
Full FCC compliance package including robocall mitigation, TCPA compliance, emergency services routing, and all regulatory requirements.
RMD Certification & Management
Verified Registry of Manufacturing and Distribution certification with ongoing compliance monitoring and Federal Registration Number management.
100% Uptime SLA
Enterprise-grade infrastructure with redundant connections, failover systems, and dedicated 24/7 NOC monitoring with guaranteed uptime.
Dedicated Account Management
Assigned senior technical account manager for strategic guidance, priority support, and proactive infrastructure optimization.
Measurable Results
Regulatory Achievements
- 100% FCC compliance certification achieved
- RMD certification successfully obtained
- OCN presence established and maintained
- Zero regulatory violations or complaints
- Quarterly compliance audits passing with flying colors
Operational Excellence
- 100% uptime SLA maintained month-over-month
- Zero unplanned service interruptions
- Average incident response time: 15 minutes
- Proactive issue detection prevents 99% of problems
- Enterprise-grade security certifications
Implementation Timeline
Regulatory Assessment
Comprehensive analysis of compliance requirements and certification roadmap
Infrastructure Build
Deploy redundant systems, establish connections, implement monitoring
Compliance Documentation
Prepare FCC filings, RMD applications, and OCN registration
Certification & Launch
FCC approval, RMD certification, and full operational launch
"Consumers Call didn't just provide infrastructure—they guided us through an incredibly complex regulatory journey. Their expertise in FCC compliance, RMD certification, and OCN management was invaluable. Today, we operate with complete confidence that we meet all regulatory requirements, and their 24/7 support team gives us peace of mind knowing our network is always monitored and optimized."
Margaret Chen
Chief Regulatory Officer
Enterprise Communications
Key Takeaways
- FCC compliance and RMD certification are complex but achievable with expert guidance
- Enterprise-grade infrastructure requires redundancy, monitoring, and dedicated support
- 100% uptime SLA is achievable with proper architecture and proactive management
- Regulatory compliance is ongoing—continuous monitoring ensures sustained certification
- Dedicated account management is essential for mission-critical telecommunications operations